Tuesday, June 23, 2009
Negative Reports Against Us
Absolutely NO wrong was done this client professionally, morally, ethically, etc...yet she found it necessary to blast us for no other reason that personal spite ... Honestly, I cannot / do not understand what motivates people to be so mean, vindictive, and spiteful long after all issues were resolved to their satisfaction ..
What amaze's me is that out of the many hundreds of people we've helped and received positive feedback / referrals from now means nothing because of this one person's need for what can only be viewed as vengance for my not jumping through the hoops she demanded I jump through
Obviously, this was a long time in the creation however, it became very clear to me early on that this person and I did not "mesh" well on a personal level.
Of course we do all we can to accomadate our clients needs / wish's however, in the real World, there is only so much that can be done in a given time frame & there are some things that we cannot / do not control when dealing with lenders... This person refused to accept that I was just not able to provide updates 2x per week as there was nothing to report while their file was under lender review....
She constantly "cracked the whip" over our heads stating "you work for me!" as if we were her personal servants ..Obviously, that created tension with both staff members & myself - There was no need to be so overbearing & condesending especially towards those retained to help her..
The time came when it became clear that her lender wasn't going to approve a mod as there truly was no "genuine" hardship & this was all based on pre emptive scenarios ... In spite of this, neither they or we felt all options had been explored / exhausted & we continued pushing ahead..
One day, I received an email from her essentially "giving up" and requesting a refund because she was taking a trip to NY and wanted extra spending money .... Again, not well expressed nor received considering all the work put in to helping her .. I explained that under the terms of our refund policy (which are clearly spelled out in our contract) refunds are not issued when a client cancels "mid stream" and that considering the circumstances, I'd consider it anyway ...
This started a "storm" of hateful, personally insulting / emasculating emails from her calling me everything but human and accusing me of being a "crook" ...Clearly, communications broke down, and I re directed conversations to her husband who'd demonstrated himself to be reasonable, intelligent, rational, and impartial in his decisions..
The Husband and I discussed our mutual concerns, and I agreed to issue the refund as an act of good faith, honesty, and integrity. Again, our refund policy is very clear in stating that refunds will be issued within a 30 business day time frame (book keeping reasons) and the Husband had no concern / issue with that policy.
Long story short, the wife decided that did not meet with her approval & she immedaitely started the absue / harrasment again by filing a BBB complaint. The BBB complaint was instantly satisfied and dismissed which apparently infurriated this person even more & she then launched her campaign of "terror / slander" on any & every consumer complaint site on the Planet... Unbelievable considering resolution had already been reached / agreed upon and was in process of being concluded. In fact, I had already issued / mailed the check at the time she began blasting us all over the internet
It's always amazed me that people choose to file complaints "selectively" by neglecting to include mention of their actions versus just alleging how they've been "wronged"
Now, we all know there truly are scammers out here & as anyone who's read my blogs / information knows, I've been fighting them for years by exposing their tactics, tricks, lies etc. and if someone is legitimately scammed, heck yes they should be exposed & bashed BUT, doing this to those who've done no wrong other than ask for a reasonable amount of time to investigate / resolve the dispute & then does so to everyone's satisfaction..it absolutely wrong & uncalled for!!
Our only "crime" against this client was not saying "how high?" when she said "JUMP!" and as far as I know, that does not constitute lying, fraud, etc,etc... in any court in the land.
to all of our current, past and hopefully future clients, I am sincerely sorry that so much energy has and to be wasted defending ourselves against false / malicious allegations however, the public is owed the truth and I have absolutely nothing to hide and /or be ashamed of ..
I ask that anyone considering my firm see beyond this persons vengful attack, and call me personally ..I am more than happy to provide any / all verification proving we are still the "good guys" always have been, and always will be ...
All that can be done has been done. It's gone so far now that I've had to actually issue a legal "cease & desist" order against this person & am contemplating a restraining order, and slander suit be filed to protect our hard earned, good name. Extreme yes but sometimes we as people just have to take a stand for whats right & take whatever actions are required to protect / defend that which we've all worked hard to build / maintain.
I truly hope this negativity does not define us as a business in your minds....We are not the people portrayed by this vindictive person & have been cleared of any / all wrong doing allegations
Thank you
Ed
Sunday, June 21, 2009
This Hurt Me Deeply .....
Most everyone who's visited this blog and / or spoken to me personally knows that I am an honest man, operating an honest business. GCS, Inc. conducts our business ethically / properly. However, we can't please everyone & sometimes "disputes" arise. Such was the case just recently -
A former client (who we worked very hard to help) became "angry" over a refund demand made upon us that under the terms of contract, was not legitimately owed but one that I issued her anyway .. What made this person "angry" is that the refund was sent in accordance with our company policy, and not as "she thought / demanded" it should be.
Again, the terms of our refund policy are spelled out very clearly in our agreement forms & this situation did not comply with those conditions. After a conversation with this person's spouse ( a very rational, reasonable person) both sides were discussed / understood and I agreed to release the funds as a show of good faith / good intent.
Apparently, the agreement made between the spouse and I were'nt "good enough" for this person, and even after everything was settled / check mailed out, she took it upon herself to go to every / any consumer complaint website she could find and made us out to be liars, criminals, etc,etc, etc.....
When her actions (again, after the fact) were discovered, I contacted her to ask why she would do such a horrible, hateful thing ..She replied with "she was angry & didn't believe I'd honor the agreement made with her Husband" Excuse me? I already had honored it!!
Long story short, this person barraged me with hateful, personally insulting emails, filed a false complaint with the BBB (which was resolved, dismissed immediately) and then went on what can only be viewed as a campaign of "vengance" to discredit our long standing, excellent reputation of honesty / integrity.
Personally, I cannot grasp why someone would so something so mean spirited, and malicious AFTER they'd been given what they asked for but then again, I'm not a psychiatrist & don't understand why people do terrible things to one another ...
In spite of the fact that we were not contractually obligated to issue this refund, I did so anyway because I'm an honest, fair businessman.
Strangely enough, If I were the "crook and liar" this persons alleged me to be & has gone to great lengths to convince others of, I'd have done what crooks do and not gone through all this trouble to satisfy a complaint ....
It never cease's to amaze me that there are just some people out there that cannot / will not be be satisified no matter what's done on their behalf to help them ....
Even though I did not have to refund this person's money, I went above & beyond the call to work things out to everyone's satisifaction & in spite of my efforts, I'm still called an "crook & a liar" just because somone's "angry"............Very sad.
Should you have the misfortune of reading the horrible, false things written by this person, contact me personally, and I'll be happy to explain EVERYTHING
I am an honest man, operating a legitimate, honest business & will not allow anyone / anything to discredit the reputation I've worked long & hard to build without a "fight"
Thank you
Edward J.Benko, Owner / CEOGenesis Credit Solutions, Inc.
303-745-7003 Office
800-364-1939 Toll Free
http://www.genesiscreditsolutions.net/
Wednesday, February 25, 2009
Here we go again!
I don't understand why I hear so many stories from people all across America about loan modification company employees (commissioned sales reps / independent contractors) calling homeowners and saying just about anything they can think of to make the sale & get their little commission checks...Don't you people have any sense of right & wrong???
Loan mod companies CANNOT approve or deny anything on your lenders behalf - PERIOD! so don't fall for the "our underwriters have approved you for our program" pitch!!
Loan mod companies cannot even begin to legitimately tell you what any lender will offer...so don't fall for the "We can get you a 4% interest rate" bull.. Yes, some lenders are giving rates like this but there's NO WAY any loan mod company can know this before your lender reveiws your case file..It's nothing but a sales tactic - Period!
Lenders are NOT just reducing principle balance amounts because some loan mod sales person says so!! Also, if they do pull off this minor miracle, keep in mind that YOU WILL RECEIVE A 1099 at the end of the tax year & be responsible for capital gains tax!! Not so attractive now is it??
No loan mod company can "instantly" stop foreclosure proceedings just because you've hired them- Your lender and /or their attorney's are the ONLY ones who have that ability - PERIOD!
Loan Mod companies CAN NOT and DO NOT have the power to automatically suspend payments owed your lender while in negotiation - PERIOD! This is nothing but a sales ploy & if you want to confirm what I'm saying is true, simply call your lender and ask them! To the best of my knowledge (which has been confirmed by EVERY lender I work with) there is absolutely NO legitimacy in this sales ploy & truth be told it's irresponsible, wreckless, and DANGEROUSLY BAD advice - I HIGHLY DOUBT ANY GENUINE, LICENSED financial professional would EVER advise a person falling behind in payments to stop making payment! Do these loan mod sales people ever bother to mention the tremendous damage their bad advise can / will do to your credit rating? Do you think these sales people will take responsibility for the damage caused and / or offer to help you fix it?? H*** No they won't!!
Use your heads America! There are NO "magic" wands or "universal" fix it's in loan modification! It's all about BUSINESS and what makes sense for you, and your lender to remain in a forward moving, profitable relationship - PERIOD!
I do modifications all day / every day & I've never found the "magic" wand yet & it's always about business ..
Simply stated....... if something sounds to good to be true, it is!
These are my opinions. If I'm wrong, tell me - If I've helped you, tell me that too! I'm not out to discredit anyone or any company. I am here to tell the truth, and help American homeowners not get ripped off by those who think it's "OK" to prey on those less fortunate.
Thursday, February 12, 2009
What is loan modification?
I thought I'd take a moment to clarify what loan modification is, and what's really involved.
Loan modification is simply when your lender changes the existing terms of your loan..Fairly simple eh?
Loan modification all breaks down to nothing more than business & what makes sound financial sense for you, and for your lender to survive this economic crisis, and remain in a profitable relationship. There are no "magic wands" or one size fits all programs as each & every case is as unique as you are, and hand reviewed by real people at the banks so don't be fooled when some kid calls you and tells you that their "underwriter" has approved you for some program OK?
Loan Modification companies CANNOT & DO NOT have the authority or ability to approve or deny anything on behalf of the lender (unless they work directly for the lender) nor can they legitimately speculate as to what your lender will do / offer until your lender's had opportunity to review your file so don't fall for the "We can get you a 4% rate and 20% principle reduction" routine because that's all that it is! A ROUTINE / SALES PITCH!! Believe me, I wish I could guarantee my clients those things...it would make my life soooooo much easier but, in the real World, that's not how it works at all!
Lenders are offering modifications based on a homeowner's unique criteria & circumstance, and they are not offering them to just anyone..the banks /lenders want to know (and will make you prove it) that you're in a genuine hardship before giving up thousands of dollars in profit. If you're not in genuine hardship & you want a modification just because your neighbor got one, don't hold your breath OK?
When we negotiate, we only have a certain amount of "wiggle" room & it's not like we are haggling over the price of a used car! The banks will usually make their best / last offer the first time & if you refuse it, may just yank it all off the table and put you back to square one! Remember, the banks are under no legal or moral obligation to do this & are only doing it to remain profitable and survive this economic crisis like you, and I are.
Of course there's a lot more that goes into this process than I've talked about but the point I'm trying to make here is BE CAREFUL!! If it sounds to good to be true, it probably is!! Don't listen to the BS these sales people are giving you just to take your money! Make them proive themselves & their abilities before sending any money or giving up information!
Questions? Email me: Ed@GenesisCreditSolutions.net
Thanks & I look forward to hearing from you
Edward J.Benko, Owner / CEO
Genesis Credit Solutions, Inc.
CO. License # MB100019240
303-745-7003 Office
800-364-1939 Toll Free
Wednesday, December 24, 2008
It's About Time!!
It's been some time since I've sat down to write...Did you miss me?
Much has happened over the past few months...I lost my Father to cancer in September, and his passing has left a void that I can never fill..My Dad was was an "old fashioned" WWII Navy Vet who believed in hard work, honesty, and integrity. To my Father, a man's word was his bond, and a handshake was as valid as any documented contract. I thank God every day for my Father, and the influence he was (and still is) in my life. He was my mentor, my counselor, and my friend. I will miss his presence in my life greatly.
Sadly, the Loan Modification industry has evolved into a "snake pit".. Tragically, many, many so called "professionals" have, and are taking advantage of homeowner's by offering misleading, false information, and charging them outrageous sums of money to literally do nothing but put the homeowner deeper in debt, and further in harms way. To those doing these things, you should be extremely ashamed of unprofessional, unethical, dishonest actions, and yourselves. You are a disgrace to our profession, and a cancer that needs to be removed.
Fortunately, there are many legitimate professionals who (like us) play by the rules, abide by State / Federal laws / regulations, and actually perform the work we have been retained to do, to my fellow ethical professionals I say "thank you" and keep up the good work!
Today (Christmas Eve) I read an article in our local Denver Newspaper stating that the Director of the Colorado Division of Real Estate has issued subpoenas to 16 loan modification companies operating illegally in Colorado & California. The article aslo stated that Colorado is working in co-operation with California officials to stop CA. based companies from doing business illegally in CO. Outstanding! I applaud the Directors efforts. As a professional in CO., I will do whatever I can to assist the Directors efforts to rid our industry of theses scam artists once & for all!!
PER NEW LAWS, RESIDENTS OF MARYLAND & NORTH CAROLINA ARE NOT REQUIRED TO PAY UPFRONT FEES FOR LOAN MODIFICATION SERVICES.
THE STATE OF COLORADO NOW REQUIRES ANYONE ENGAGING IN LOAN MODIFICATION TO HOLD A STATE ISSUED MORTGAGE BROKER / LENDER LICENSE. THIS APPLIES EQUALLY TO ANYONE / EVERYONE SOLICITING COLORADO BUSINESS FROM IN OR OUT OF STATE. ANYONE CONTACTING A COLORADO RESIDENT IS REQUIRED TO CARRY AN INDIVIDUAL LICENSE. INDIVIDUALS ARE NOT PROVIDED “BLANKET” COVERAGE BY VIRTUE OF A COMPANY LICENSE. INDIVIDUAL LICENSING IS REQUIRED. THERE ARE NO KNOWN EXCEPTIONS.
First & foremost, there are NO “magic wands” or instant, universal “fix all” loan modification programs available. Do not be misled. Banks do not & are not just passing out low “emergency” interest rates, deferring back payments, and / or reducing principle balances randomly. Every lender / Bank has their own unique policies, procedures, and programs in place, and not everything applies equally to all lenders or homeowners. DO NOT BE MISLED!
ALL lenders are requiring no less than 24 hours and up to one full week to post a THIRD PARTY AUTHORIZATION FORMS! No company or individual can receive your written authorization & speak to your lender within a few hours. THIS SCAM can be easily verified by contacting your lender & simply asking what their specific policy is regarding third party authorization posting.
Loan Modification representatives DO NOT have access to your lenders “underwriters” or have REAL underwriters in their office “approving or denying” modifications PERIOD! Underwriters have very little, if anything to do with the loan modification process. Underwriters are required to be licensed, and carry Errors & Omission insurance. This is nothing but a sales tactic designed to mislead you. Again, you can verify this statement by simply asking for the alleged underwriters name & license number & do not settle for any answer that does not provide the requested information.
99.9% of Lenders / Banks are federally chartered institutions and are under NO legal obligation to negotiate / modify your loan. Banks negotiate to remain profitable, and do so merely as a courtesy, and a means to minimize financial loss. NO ONE can simply “force” your lender to work with them and / or instruct the lender to “automatically” defer back payments or “suspend” your payments while in negotiation! DO NOT BELIEVE THIS NONSENSE!
NO LOAN MODIFICATION COMPANY OR INDIVIDUAL HAS ANY TYPE OF “SPECIAL” RELATIONSHIP WITH ANY LENDER AND / OR CAN HAVE “FAVORS” GRANTED. BANKS / LENDERS HAVE GUIDELINES, AND ARE GOVERNED BY FEDERAL LAWS. THERE IS NO WAY ANY BANK / LENDER IS PLAYING “FAVORITES” WITH ANY LOAN MODIFICATION COMPANY OR PERSON. THE LEGAL CONSEQUENCES COULD BE SEVERE.
Some loan modification firms allege to be “Attorney backed”. Of course attorneys are qualified in legal areas, and may (or may not) be helpful however, DO NOT ASSUME that they are also mortgage-banking experts by default. Always ask for the attorney’s name, and license number, and verify those credentials before making a decision and / or sending money. You can find any attorney’s information on their respective State’s Bar Association’s website. State by State Bar Association links here http://www.llrx.com/features/lawyerlicenses.htm
Loan modification is very complex, and requires industry knowledge, and experience. This is not a profession for amateurs & should be handled by experienced, knowledgeable banking professionals. Again, require that whomever calls can prove / verify their professional experience level.
Many Real Estate agents are now jumping on the loan modification “bandwagon.” Although Realtors are qualified in many other areas, being a sales agent does NOT automatically qualify (or license) them as mortgage-banking experts by default. With all due respect to Realtors, there is a vast difference between selling a home, and understanding / navigating the complexities of mortgage lending / loan modification procedures. Always ask whoever is soliciting your business for proof of their ability, and experience.
Promising to / quoting lower interest rates, payment / loan amounts, and terms, etc. is indirectly acting in a mortgage broker / lender capacity, and may require a State issued, State specific license be held by the individual speaking to you. If someone calls you quoting interest rates, payment amounts, loan terms, etc, immediately ask them if they (not their company / employer) are LICENSED by / in your State to do so.. If they are not, they could be violating your State’s licensing / regulatory laws.
Not all lenders have the same programs, and policies regarding modification programs. Nothing applies “universally”! Loan modifications are done on a case-by-case basis, and each situation is unique unto itself. Again, there are no “universal” programs in place unless sponsored by a Federal / State governing authority & to date, there are no “automatic / universal” Government programs in place. Also (to the best of my knowledge) NO modification firm / individual is Federally / State funded and / or working directly with the U.S. or State Governments. I’ve heard this "line" being used recently, DO NOT buy into it! One way to quickly expose this scam is to ask the person saying it for a Federal license / charter number.
Banks will NOT / DO NOT automatically “waive” back payments and / or defer them to the end of the loan…this is done on a case-by-case basis & has to make sound financial sense for the bank, and the homeowner. Only your lender can make this determination & only after reviewing your case.
Attorney, legal fees, back tax’s, homeowner’s insurance etc, cannot be “rolled” into your loan and / or deferred to the end. Only money associated with the original financing can be deferred.
Your payments are not “automatically” suspended by virtue of hiring a loan modification professional. ONLY YOU LENDER IS AUTHORIZED TO MAKE THAT DECISION! Banks only suspend payments AFTER reviewing / approving modification. DO NOT LET ANYONE CONVINCE YOU TO STOP MAKING PAYMENTS and / or send your payment money to them to hold in an “escrow” account! Modification firms have no reason or right to take / hold your payment money period!
No one can “automatically” stop a foreclosure just because they say they can or because you pay them PERIOD! Only your lender can stop the foreclosure and to do so, they must have legitimate cause to do so. NO Lender will stop foreclosure or modify your loan “just because” DO NOT let anyone mislead you into to believing they have some “magical” power to do so! Remember, banks are in business to make money and do not make business decisions without doing their researching first!
DO NOT let anyone prey on your stress / desperation with high-pressure sales or scare tactics. If it sounds to good to be true, it is. Period!
Loan Modification DOES NOT require an appraisal. DO NOT let anyone (other than your lender) talk you into paying for one!
Be very wary of “junk fees” such a “processing”, ongoing monthly charges, etc….Odds are those fees are going into some sales persons pocket as commission!
Finally, Ask questions of the person contacting you. Get THEIR personal credentials, not just the company they work for! Make them prove themselves, and support / verify the claims they are making! DO YOUR HOMEWORK! This is your home, your money, and your future. DO NOT entrust such an important, life-altering decision to someone just because they say what you want to hear and / or sugar coat things.
AGAIN, Honest, Legitimate, Professional Help does not & should not have to cost you thousands of dollars!
So that's it for today... As always, if you have any questions regarding loan modification, feel free to contact us ..We are here to help & will do so in any way we can.
Our pledge to you is, If we can help you, we will. If not, we will never mislead you, or do anything to cause you harm
Happy Holidays Everyone!
Ed Benko
License Number: MB100019240
Wednesday, October 22, 2008
Mortgage Loan Modification FACTS, FAIRYTALES, MYTHS, LIES and TRUTH!
Hello again,
Today I’m writing to separate / clarify the “Facts from the Fairytales” regarding the mortgage loan modification process in hopes of preventing any more homeowners from being taken advantage of by unethical, dishonest scam artists out to would prey on their misfortunes…
American homeowner’s are in crisis and the “wolves” are out in force preying on their misfortune looking to make a fast, easy dollar… PLEASE BE CAREFUL!!
I have been in the banking / mortgage lending industry since 1993. I am licensed, and bonded in many States. I started as a loan officer, and worked my way up to the Vice Presidency with what was once America’s largest privately held mortgage-lending bank…Trust me when I tell you that there are NO “magic wands” or “One Size Fits All” loan modification programs nor are there any laws “forcing” lenders to comply!
Loan modification is a legitimate, viable option however; it is a complex procedure better left to knowledgeable, industry experienced professionals…It is not an industry for amateurs looking to make a fast dollar from your misfortunes!
As a qualified licensed, professional, I feel it my duty / responsibility to inform, and educate the public with regard to the realities of loan modification and expose the “fairy tales” (dare I say lies?) being promoted by the scam artists designed to separate hard working, decent American home owners from their hard earned, much needed money.
Below is a list I’ve created of key things to know, and watch out for. I do not write this to promote my firm and /or to generate “sales”- My only intention is to help you as a consumer be better informed, and use this information to make a good decision based on factual information instead of “myths” and sales pitch lies used by the scavengers.
First & foremost, there are NO “magic wands” or instant, universal “fix all” programs available. Do not be misled! Banks are not just passing out 5% “emergency” interest rates, deferring back payments, and / or reducing principle balances randomly. Any / all loan modifications are based on what makes the most sense financially for you, and your lender to continue moving forward, and is a business decision based on your specific information! Anyone contacting you claiming to have some miraculous ability needs to verify their claims to you in writing via certified case file documentation. This “sales” pitch can easily be confirmed as false by simply contacting your lender, and asking if they offer such concessions.
ALL lenders are requiring no less than 24 hours, and up to as long as one week to post THIRD PARTY AUTHORIZATIONS! No company / individual can receive your written authorization & speak to your lender within a few hours. THIS IS A SCAM and outright FRAUD. This can be verified easily by contacting your lender yourself & asking.
Loan Modification representatives DO NOT have access to your lenders “underwriters” PERIOD! Underwriters have NOTHING to do with loan modification, and are required to carry Errors & Omission insurance through the State / Federal Government. If someone calling you uses this “line” as a sales tactic, hang up. They are not being truthful.
Banks are not just “forgiving” principle amounts & passing out 5% interest rates! Banks are federally chartered institutions & under NO legal obligation to negotiate / modify your loan unless instructed to by a Federal / State Governing authority and / or the Bankruptcy Courts. Banks negotiate to remain profitable, and do so merely as a courtesy, and a means to minimize financial loss. DO NOT BELIEVE THE HYPE!
Just because someone is a Real Estate Attorney doesn’t mean they have any more “muscle” to modify your loan than you do. Again, to the best of our knowledge, there are no laws “forcing” your lender to comply. There are however some States (such as PA) that have programs in place through / under their authority which can make your lender more receptive to negotiating. If solicited by an out of State attorney, check their credentials and licensing on their States Bar Association website. You can find State by State Bar Association links here http://www.llrx.com/features/lawyerlicenses.htm
Not just “anyone” can successfully negotiate a loan modification. The procedure is very complex, and requires industry knowledge, and experience. This is not a profession for amateurs & should be left to experienced, knowledgeable banking professionals. Again, request that whoever is calling you prove their experience level.
Many Real Estate agents are now jumping on the bandwagon too. Does being a sales agent truly qualify them to negotiate a loan modification? Maybe…but probably not. There is a vast difference between knowing how to sell a home, and the complexities of how the banking / mortgage lending industry operates. Again, check their experience, and credentials!
Promising to lower interest rates, modify loan terms, etc. is technically acting in a mortgage broker / lender capacity, and requires State-by-State licensing. Loan modification negotiation does not. If someone calls you “promising” to lower your interest rate, reduce loan terms, etc, make sure they are LICENSED in your State to discuss mortgage financing. If not, they could be violating your State’s laws
Loan modification is something any homeowner can do by themselves, for themselves if they have the knowledge, and patience to do so. Many homeowners choose to retain professionals to cut through the “red tape” and relieve themselves of the stress associated with the procedure. You absolutely DO NOT have to pay anyone thousands of dollars to do this for you.
Not all lenders have the same policies, and modification programs in place. It is a case-by-case basis, and each situation is unique unto itself. Again, there are no “universal” programs in place unless sponsored by a Federal / State governing authority.
Banks often will not “waive” back payments and defer them to the end of the loan…this is done on a case-by-case basis & has to make sound financial sense for the bank, and the homeowner. If it were as easy as the scam artist’s claim, anyone could do it right?
Your payments are not “automatically” suspended by virtue of hiring a loan modification professional. Banks only suspend payments AFTER reviewing / approving modification. DO NOT LET ANYONE CONVINCE YOU TO STOP MAKING PAYMENTS and / or send the money to them to hold in an “escrow” account!
Finally, DO NOT let anyone prey on your stress / desperation. If it sounds to good to be true, it is. Period! Ask questions of the person contacting you. Get THEIR personal credentials, not just the company they work for! Make them prove themselves, and the claims they are making! DO YOUR HOMEWORK! This is your home, your money, and your future. DO NOT entrust such an important, life-altering decision to someone just because they say what you want to hear and / or sugar coat things.
You DO NOT need to Spend Thousands of Dollars for Honest, Legitimate, and Professional Help!
Thank you,
Edward J. Benko, Owner / CEO
Genesis Credit Solutions, Inc.
“I can do all things through him who strengthens me.”
Philippians 4:13
Monday, October 20, 2008
Are you kidding me????
It seems like I hear of a new "Loan Modification" company opening everyday! It makes me wonder where all of these new "experts" came from & where they were hiding when the mortgage industry was heading down the toilet.... Oh I know! these people aren't "experts" and many of them know absolutely nothing about mortgage lending / loan modification except for they can exploit people's misfortunes & make a lot of money by telling them lies about their abilities!
Amazing....
One company I contacted (pretending to be a distressed homeowner) in California told me that all the banks are offering "emergency" interest rates blah blah blah .... Really? What concerned me was the girl I spoke to barely spoke english & was very difficult to understand because of her very heavy accent ... I find it very hard to believe that someone new to our Country has "expert" knowledge & actual industry experience regarding American mortgage financing practices... She went on to tell me (without asking me anything about my situation) that she can get me an interest rate of 2.25% fixed! WOW!!! I then asked her if she was a licensed mortgage professional ...Nope. I advised her that State issued licensing was required to discuss specific interest rates & other mortgage specific terminology - She didn't seem to care or understand what I had just told her ... Amazing!
I find it mind boggling that these so called "experts" don't even know (or care) that discussing specific mortgage terminology (interest rates, payment amounts, loan terms, etc) requires they be licensed as mortgage banking / finance professionals & that what they are doing violates a multitude of laws State by State!!!
As a consumer / homeowner, I encourage you to challenge these so called "experts" when they contact you - Ask questions! Don't get sucked into believing their "to good to be true" sales pitch's - Clearly know who you are talking to & their personal professional credentials / licensing before signing anything and /or sending them money ...
This is your home, your money & your future! Do everything you can to protect yourself!
Questions? Feel free to contact me personally -
Ed
